- Amazon has agreed to pay $2.5 billion settlement with the Federal Trade Commission (FTC), including $1 billion in civil penalties and $1.5 billion for consumer refunds.
- Roughly 30–35 million customers are eligible for the refunds. Users who signed up via specific offers between June 23, 2019 and June 23, 2025 will receive automatic refunds (up to $51 in some cases).
- FTC accused Amazon of deceptive sign-ups, hiding that a purchase option also enrolled users in Prime, and making cancellations intentionally difficult, violating the Restore Online Shoppers’ Confidence Act.
- Amazon must clearly disclose subscription costs, provide an obvious opt-out button, make cancellations easy, and submit to independent monitoring.
Amazon to Pay $2.5 Billion FTC Settlement Over Deceptive Prime Subscription Practices
